
With seven years of research and development in association with major universities
and private clients, MSI is in the forefront of best practices for
web-based training. Our focus is on superior learning outcomes and
course completion rates. We believe:
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Technology is a supporting element of, not the driving force behind,
web-based course design
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Teachers are integral to the learning process
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Learning should emphasize application of knowledge and skills:
doing something, not just knowing about something
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Interactivity is more than mouse-overs and animations; it’s about
human interaction and socialization
NO-RISK AND LOW-RISK COURSE DEVELOPMENT
Simple solutions and stunning value propositions are seductive,
but they often fall short. Designing, developing and delivering
quality eLearning courses does not come inexpensively. Cost factors
include:
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Instructional design, multimedia, graphic design, technical and
other support salaries
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Equipment for development and/or delivery
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Copyright clearance and usage rights for materials
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Student support services personnel
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Infrastructure build out and/or upgrades
For publishing and shared-development partnerships, MSI will bear all or part of
the cost to convert your programs to a Semi-Synchronous web-based
format. In lieu of up-front payment, MSI will share in the revenue generated
by the new version of the course.
COURSE HOSTING AND DELIVERY
Our support lines are monitored around the clock. MSI-developed courses
are hosted on both Unix and Windows NT servers. We have three server
sites, which are geographically distributed to provide disaster recovery
capability. If there is a service outage in one location, courses
can be routed to servers in another location. Our web servers are
connected to the Internet via either T1 or DSL lines.
MSI’s comprehensive learning management platform enables administrators
to easily register students online, monitor student activity and
access statistical reporting for individuals and groups.
TECHNICAL SUPPORT
Once your course is developed, MSI will host the course on our server
and provide all technical support services. Our technical support
staff is always available to answer participant or instructor questions.
Our development services also include training for your instructors.
They will have access to examples of best practices in online facilitation.
MSI will provide online or in-person instruction in online facilitation
skills. Topics covered include:
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Building relationships
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Stimulating interaction
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Checking for understanding
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Using a variety of communication media
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Resolving conflict online
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Methods for selecting partners and teams
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Adapting the course to the learners in a specific cohort
SALES AND MARKETING SUPPORT
Strengthen your competitive advantage and increase revenues with successful marketing of
your eLearning programs. We support our partners by providing key programs that offer
business
development and joint marketing benefits, including: access to new customers, co-marketing
activities
and opportunities to network with other MSI Learning partners.
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